Welcome to our
Frequently Asked Questions
On this page you can find the answers to our most frequently asked questions. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
We like to make payment as easy as possible for you. With the following payment methods you can safely complete your order:
- iDEAL: through the familiar online payment environment of your bank
- PayPal: with the convenience of your PayPal account
- Credit card: with your VISA, Mastercard or American Express.
- Other third-party gift cards: Check with the provider if the card can be used at Rituals
- Apple Pay: this option appears when your order is placed on an Apple device
We like to make it as attractive as possible to place your order online. Due to our efficient processes, we can offer free shipping.
Use tabs to highlight unique features,
sizing information,
or other sales information.
Use tabs to highlight unique features,
sizing information,
or other sales information.
Please contact us
Have a question?
At Elegance Essence, we are always ready to help you. Do you have questions about our products, orders, or just want some beauty advice?
Don't hesitate to contact us. Our friendly customer service team is here to support you and make sure you have the best shopping experience.
You can reach us via email at elegance.essence.shop@gmail.com or by filling out the contact form.
Monday - Friday
12pm - 8pm